You can cancel your subscription at any time without contacting support, waiting in queues, or jumping through hoops. All billing is handled securely through Whop, giving you complete self-service control over your membership.
Sign in to your Whop customer portal to view upcoming renewal dates, switch billing intervals, or cancel your active membership in seconds.
Follow this quick walkthrough to turn off automatic renewals from your computer or phone.
Head to whop.com/hub/memberships. Enter the email address you used when subscribing to ProfitPanda or starting your free trial.
On your Whop dashboard, scroll to your list of active memberships and find ProfitPanda (or your tier: Plus, Pro, or Max).
Click Manage (or the options icon next to your membership) to open your subscription settings.
Click Cancel membership (or Cancel subscription) and confirm your choice.
Whop will immediately flag your membership as cancelled. Automatic recurring charges stop at once, and Whop sends a confirmation email to your inbox for your records.
Here is exactly what to expect regarding your access, renewals, and account data once you confirm cancellation.
Your payment card will never be charged again for this subscription. We don't charge notice-period fees, cancellation fees, or early termination penalties.
Your paid access remains fully active until the end of your current prepaid billing cycle or trial period. You can continue using our web tools, oddsmatcher, alert feeds, and Discord channels until that date.
If you cancel during your 7-day free trial, you will not be billed a single penny. You still get to test all features until the 7th day concludes.
When your billing period finishes, paid Discord roles and web hub features sunset automatically. Your basic Discord account and Bet Tracker records stay preserved if you ever wish to return.
As detailed in our Terms of Use, cancelling renewal stops upcoming recurring charges while preserving access through the end of your current billing period. Ordinary end-of-period cancellations do not trigger partial-period refunds.
Where UK Consumer Contracts Regulations apply, consumers generally have a 14-day statutory cooling-off cancellation right from the date of purchase. If you experienced a billing discrepancy, an accidental renewal charge, or wish to exercise statutory cooling-off cancellation rights, our support team will handle it swiftly and fairly.
Common questions about cancelling, trial billing, Discord access, and managing your account.
Yes. If you cancel before your 7-day trial concludes, your payment card will never be charged. You will continue to have full trial access until the final minute of your 7th day.
No. Cancellation is 100% self-service on Whop. You do not need to speak with anyone, wait for approval, or give any reason for leaving.
Your Whop account is tied to the email address you entered during checkout. Search your inboxes (including spam/promotions) for emails from Whop or ProfitPanda to identify the correct address.
If you still can't locate it, email us at support@profitpanda.co.uk with your order reference or payment date, and we'll help identify your account.
No. When your billing period finishes, your paid Discord roles and premium software tools will deactivate, but your basic Discord membership in our community remains intact. Your past Bet Tracker logs and oddsmatcher preferences will be preserved if you ever decide to return.
Yes. Inside your Whop customer portal, you can switch between monthly and annual plans or change subscription tiers (Plus, Pro, Max) at any time without cancelling your membership.
You can reactivate at any time by logging into Whop and clicking Renew on your expired membership, or by signing up again through our pricing page. Your roles will automatically reconnect to Discord within seconds.
If you run into any trouble accessing your Whop portal, can't locate your purchase receipt, or would prefer our team to cancel your subscription manually, our UK support team is here to assist.
We read and respond to every enquiry, typically within 24 hours.